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Monday, May 18, 2009

Voice recognition on phones

Just a quick vent -

I can't stand voice recognition when you call big companies. Why? Well aside from the normal issues of the software never understanding what I say, I nearly never get where I need to get because I COUGH RANDOMLY.

And the cough is taken by the voice recognition software as something I'm saying.

No, I don't need option #2, I just coughed by mistake and couldn't muffle my cough enough. Today was a special day because the voice recognition software told me "that is an invalid option. Goodbye!" and it hung up.

Oh the joy that brought to my day today.....


  1. OH I feel your pain.

    I have been cut off many times, transferred to reps because the automated could not understand my request!!!


  2. Hahahaha! I'm of course laughing with you and not at you....I feel your pain!